Why Choose Whissh?

One-stop Service Provider

As an integrated facilities management company, we offer services from Property Maintenance, to Landscaping and Housekeeping.

Service Assurance Programme

Our Service Assurance Programme incentivises our crew to ensure high standards, cementing our position as a top Integrated Facilities Management company in Singapore.

Sustainability-Focused Company

Go green with EU Ecolabel certified cleaning solutions. Approved and used by renowned 5-star hotels.

Customer Protection Guarantee

Your satisfaction matters, so we take additional steps to ensure that you are happy with the results.

Quality Assurance

Our digital tracking system ensures that the service crew assigned to you provides excellent service.

Highly Trained

All service crews have gone through hours of training by certified industry experts.

Insured up to $2,000,000

For accidents, either property or personal injury to the service crews.

100% Screening

Background and health checks conducted on all service crews.

An Eco-Friendly Facilities Management Company

FIRST to use Eco-Friendly Solutions for Deep Cleaning and Aircon Services!

Over 500,000 have chosen Whissh as the best Integrated Facilities Management Company

We are proud to serve clients from

FAQs on Cleaning Services

Many of our customers have specific questions about our professional maid services. Here are just a few of the Frequently asked questions we hear at Whissh.

General

Whissh provides general cleaning services Singapore, deep cleaning, disinfection as well as add-on services like air-con servicing and dry-cleaning. For more information, please visit https://whissh.com.sg/our-services

The scope varies in accordance to each cleaning service’ requirements. For more information, please visit https://www.whissh.com.sg/our-services

Booking

Bookings can be made through our website by logging in to your account or by phone. Simply call us at +65 6221 8626 and our friendly customer service will be there to help you.

We would require your name, phone number, email address, residential address as well as the size of your apartment.

Simply email us at sales@whissh.com.sg on the changes. Alternatively, you may call us at +65 6221 8626 and our friendly customer service officer will be happy to assist you.

Payment

For online bookings, Whissh accepts Mastercard, Visa, and PayPal. Alternatively outside of online bookings, we accept Paynow and Bank Transfer.

Simply reply to our quotation email with a screenshot of payment proof and our customer service team will process your booking from there.

The Service Fees is absorbed in the total price that we have quoted. For clarity of account reporting, this is separately itemized in our invoice. Specifically, our service platform recovers the expenses incurred in advertisement, booking administration, GST (where applicable), and concierge work through the collection of a small fees, known as “ Service Fees “. This is absorbed under the overall price quoted to our customer.Whissh remains committed to deliver the most competitive value to our esteemed customers through diligent benchmarking. Administratively, the “ Service Fees “ as a line item is found in the quotation as part of the overall quote amount. No additional fee will be charged.

Service Providers

Our Service Crews are a mixture of Singaporeans, Permanent Residents, and Work Permit holders. Rest assured all our Service Crews has to undergo qualified training before serving you. We will assign the best crew for the job and cannot guarantee we can accommodate your requests regarding race, age, and such.

Yes, our service providers are put through an orientation and training programme and verified through job supervision.

Yes, we interview our providers, ensure their right to work, and conduct Disclosure and Barring Service checks as necessary.

We do have crew turnover. That said, we enjoy a stable of diligent crew that has been with us for some years. We are also on a constant lookout for new and conscientious crews. Our records and anecdotal evidence from other clients show that we are above market norms. We are acutely aware that our manageable turnover is in large part due to our supportive clients who have been able to work with us to provide a conducive and respectful environment for our crew.

We comply with industry expectations for our crew; our record speaks for that. However, we do appreciate regular feedback from our clients, from our unique SMS feedback to direct conversations with supervisors. With ongoing feedback, we will be able to bring our crew in for training if needed.

Your Testimonials

A Long-time Customer since 2021

“We are very happy with the service provided by our assigned cleaner Meme. She’s very punctual and cleans the house really well. She’ll take care of the fine details in cleaning and she remembers our preference so we do not need to repeat to her every session. She strikes a good balance between taking the initiative in the cleaning tasks and confirming with us before she starts. The Whissh backend support office is also very responsive and follow up promptly with our requests. Overall, it’s a very good experience for us. We will definitely going to continue engaging Whissh.”

A Busy Professional

“Extremely happy and satisfied with their service as a first timer.

I was enquiring for a thorough deep cleaning for whole house post aircon installation where the whole house are dusty and Whissh responded quite fast. Mary Grace was so helpful with the enquiry and quotation was given a couple of hours later.

She even followed up once the job is completed.

A team of 4 turned up on the scheduled day on time. They brought their own cleaning equipments, solutions, wipes and even they brought their own ladder! Everyone knew their duties and they split doing their work quietly.

Very impressive, they have done a very good job, everything is clean and shining and its good to know they used eco-friendly solutions. Thanks to Simran (team leader and also the expert in glass cleaning), Ei ei Hnin, Aye Hsu, and Zin Wai.

A couple of hours before they complete, Roslan (Supervisor) came and did an inspection and I am very pleased with the work done. No spot has been missed.

Without a doubt, Whissh will come into our mind whenever we need a deep or regular cleaning service.”

A Working Adult from A Dual Income Family

“I have engaged a few house cleaning services. Hence I can see the difference in the specific areas in my house that I need to be cleaned.

With minimal requests before the cleaning session started, I was very impressed with the way my house was cleaned. I asked for deep cleaning service from Whissh and I was very impressed with the way my two helpers helped me.

For working parents who are working from Monday to Saturday full time, Sunday is a day we wish to rest. House cleaning is a work by itself. Hence, we do not have the energy to clean on a Sunday. We did only spot cleaning. Which mean, dust will collect at hardly-cleaned areas.

As Ive mentioned, the minimal requests I asked are areas with the dirt that are so visible, the ladies were able to help me. What impressed me most was the areas I did not have to say, they did it so merticulously. They really worked hard within 5 hours.

When my husband came home, he can smell the difference of a clean home. We both agreed we cannot do it by ourselves to have the air and cleanliness we need.

Thank you Whissh. My helpers did a wonderful job.”